Refund policy
Last updated October 16, 2026
Nuqta Icons sells digital products that you can download and use immediately, so all sales are final. Every icon is free to try in the Stroke style, so you can test the quality, grid and packages in a real project before you buy.
When we do refund
- Duplicate or mistaken charges: for example, if you were charged twice for the same plan.
- Technical problems we can't fix: if a paid feature doesn't work for you and we can't solve it within a reasonable time after you contact support.
- Renewals you didn't intend: if you contact us within 48 hours of an automatic renewal and haven't used Pro features since it renewed.
- Where the law requires it: refunds required by the consumer laws of your country.
Cancelling
You can cancel at any time from your account or the receipt email. Cancelling stops future renewals. Your plan stays active until the end of the period you already paid for, and that period isn't refunded.
How to ask
Email support@nuqtaicons.com or use the support page with your order email and the reason. Approved refunds are issued by our payment partner (currently Polar, polar.sh), which acts as the merchant of record to the original payment method, usually within 5–10 business days. When a refund is issued, the related license key is disabled.
This policy is part of our terms of service.